Enquirer Consulting Group

Pointcare Buyer Map

Taylor | Pointcare | October 2026

As of 15 Oct 2026

Pointcare's site describes a coverage management platform for community health centers: finding coverage lapses early, automating patient outreach for renewals, and recovering self-pay and retroactive eligibility revenue.

This map covers the health centers themselves and the nearby safety-net providers that carry the same Medicaid renewal and self-pay work, with who usually signs off at each.

Counts appear only where a public industry code fits the whole group. Where it does not, the page says so rather than guess.

Where the buyers sit

Health centers come first, as the site describes. The other groups serve a similar patient mix and face the same coverage renewal and self-pay questions.

Group	Organizations in the US	Under 20 staff	20 to 99	100 to 499	500 or more
Community health centers and federally qualified look-alikes	no clean public count
State primary care associations and health center controlled networks	no clean public count
Rural health clinics and free or charitable clinics	no clean public count
Outpatient mental health and substance abuse centers	about 9,500	about 6,800	about 1,400	about 830	about 400
Family planning centers	about 1,700	about 1,500	about 170	about 82	about 28
General medical and surgical hospitals	about 2,600	not published	not published	not published	not published

US firm counts by industry code, banded deliberately.

Community health centers

The core market on Pointcare's own site.

Coverage work at a health center sits between finance and enabling services. Finance owns the revenue at risk when a patient's coverage lapses; enabling services runs the navigators and counselors who handle enrollment and renewals.

A decision usually needs the finance lead and the enabling services lead to agree, with the chief executive signing larger commitments.

Role	What they weigh
Chief Financial Officer	Insured visit rate, claim denials from lapsed coverage, self-pay balances
Chief Executive Officer	Final sign-off, board reporting, mission and patient access
Director of Patient Financial Services or Revenue Cycle	Eligibility checks, retroactive coverage recovery, billing workflow
Enabling Services or Outreach and Enrollment Manager	Navigator workload, renewal outreach, patients reached between visits
Chief Operating Officer	Staff capacity, turnover, compliance and reporting load

Primary care associations and health center networks

State associations and controlled networks buy or recommend shared tools for many member centers at once, and often run outreach and enrollment programs across the state.

The executive director usually signs, with the program lead for outreach and enrollment or health center operations shaping the choice.

Rural health clinics and free clinics

These are smaller and leaner than most health centers, so one person often holds finance and operations together. The administrator or executive director usually decides, with the practice or office manager running enrollment day to day.

Behavioral health and family planning centers

Community mental health, substance use and family planning centers serve many Medicaid patients and lose revenue when coverage lapses between visits.

Role	What they weigh
Chief Executive Officer or Executive Director	Final sign-off, patient access, funding mix
Chief Financial Officer or Director of Finance	Self-pay conversion, denials, reimbursement per visit
Director of Billing or Revenue Cycle	Eligibility checks and recovery workflow

Hospitals with a large safety-net share

Hospitals with many Medicaid and uninsured patients carry the same renewal and self-pay problem at a larger scale, and buy through revenue cycle and patient access leaders.

Role	What they weigh
Vice President of Revenue Cycle	Denials, self-pay recovery, eligibility tools
Director of Patient Access	Registration, coverage checks, financial counseling staff
Chief Financial Officer	Final sign-off on revenue cycle spend

Ten people to start with

The people who usually sign at the groups above, one a company. Work emails and phone numbers checked on Oct 15, 2026.

Name	Role	Company	Where	Email	Phone
Ross Turney	CFO	Community Health Center of Southeast Kansas	Pittsburg, KS	rturney@chcsek.org	+1 620 231 9873
Jody Yarbrough	SVP and CFO	El Rio Health	Tucson, AZ	jody.yarbrough@elrio.org	+1 520 670 3909
Mark Vinson	CFO	HopeHealth	Florence, SC	mvinson@hope-health.org	+1 843 656 0353
Alisa Gibson	Revenue Cycle Director	Community Health Center of Snohomish County	Everett, WA	agibson@chcsno.org	+1 425 789 3700
Katherine Byerly	Director of Community Health (outreach and enrollment)	HealthLinc	Valparaiso, IN	kbyerly@healthlincchc.org	+1 219 413 5100
Matthew Stinson	President and CEO	Jordan Valley Health	Springfield, MO	mstinson@jordanvalley.org	+1 417 831 0150
Elmo Lopez Jr.	CEO	Gateway Community Health Center	Laredo, TX	elmol@gatewaychc.com	+1 956 625 3030
Simon Smith	President and CEO	Clinica Family Health and Wellness	Lafayette, CO	simon.smith@clinica.org	+1 303 650 4460
Jana Eubank	CEO	Texas Association of Community Health Centers	Austin, TX	jeubank@tachc.org	+1 512 329 5959
Aaron Todd	CEO	Iowa Primary Care Association	Des Moines, IA	aaron.todd@iowapca.org	+1 515 244 9610

Where to start

State associations and networks as a route to many centers

Pointcare already offers a member discount through a national health center association. State primary care associations and health center controlled networks are the next layer down: one conversation with an executive director can put the platform in front of every member center in that state.

Lead with finance and enabling services together

The site's own case stories come from a finance patient services leader, an enabling services manager and a chief executive. Outreach that pairs the finance lead and the enabling services lead at each center, tied to the state's renewal calendar, matches how these decisions get made.

Carry the health center story to adjacent safety-net providers

Catching lapses two to three months before claims reject, converting self-pay patients and finding retroactive eligibility matter just as much to behavioral health centers, family planning centers and safety-net hospitals. The same demo and case stories can open those groups.

Built from public federal registries and the company's own website, counts banded deliberately.

If a walk-through is useful, pick a time at cal.com/ecg.

Prepared by Paul Smaldone, paul@enquirerconsulting.com.